NoHelpMode

Scope

Web Assistant parameter, specified either in the URL or in the Web Assistant parameters in the linked application.

Purpose

When the user navigates to an application page, SAP Enable Now checks the help content server to see if help is available for that specific page. The noHelpMode parameter determines what happens if no help is available (technically, if the onHelpAvailable event is triggered with a value of false).

If you use a parameter of readCatalogue=false then this prevents the help content check from being made at the time the page is loaded, and defers it until the user clicks on the Help button. (This is often done in SuccessFactors, to prevent an additional authorization check being performed when the user first logs on.) This is obviously a problem if the Help button is not displayed, as the user has no way of calling up the help (actually, they can press F1 but there is no indication that they can do this). Therefore, if you use readCatalogue=false you should also set noHelpMode to nothing or carousel (and carousel is recommended).

Usage

Specified as:

noHelpMode=[hidebutton|nothing|carousel]

These values have the following effects:

Value	effect
hidebutton	The Help button is hidden when no help is available.
nothing	The Help button is displayed, even if not help is available. Clicking on it will display the "No help available" dialog box (which can be confusing for users, so this is not recommended).
carousel	The Help button is displayed, even if not help is available. Clicking on it will open the Carousel, with either the Learning page displayed (if configured to display), or an empty Help Topics page.