Hide Desktop Assistant on Running Web Assistant

From SAP Enable Now Wiki

Where to find it

  • Desktop Assistant: Playback Settings > Desktop Assistant > Desktop Assistant - Content and Behavior category > Hide Desktop Assistant on Running Web Assistant

Purpose

If Desktop Assistant is running, and the user switches to an application for which Web Assistant is available, if this setting is selected then Desktop Assistant will automatically be hidden, so the user is not presented with both help options. A message can be displayed indicating that this is happening (and I think the user has the option to 'never display this message again). When the user switches from the Web Assistant enabled application, Desktop Assistant is shown again.

See Also

  • Desktop Assistant: Playback Settings > Desktop Assistant > Desktop Assistant - Content and Behavior category > Show Web Assistant Message
  • Desktop Assistant: Playback Settings > Desktop Assistant > Desktop Assistant - Content and Behavior category > Open Web Assistant Panel
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