People have been asking general questions in comments on unrelated posts. If you have a general question, please post it as a comment here, and I’ll reply to it. If I help, consider showing your appreciation by buying me a coffee!
Alternatively, you can post a question in the SAP-hosted SAP Enable Now Community.
Hello,
I consider subscribing for one year to the Enable Now Expert Training Subscription;
But something is unclear for me: Shall I access to:
Enable-Now software application server
or just to a simulator online interacctive training ?
Thanks a lot )
HENRI
Hi, Henri. So a subscription to the training gives you access to all of the training content (mostly Books/Book Pages, with a few simulations and videos). If you already have access to an SAP Enable Now system that should be all you need. If you DON’T have access to a system, I can provide access to a live environment (and can give you your own Workarea…) but that’s an add-on (small, additional cost). HTH, Dirk
What is the best practice for resource consistency when working with multiple workareas? Is it best to import a pre-configured workarea or extend? I am finding that some resource settings do not follow through to the workareas?
I typically maintain resources in one Workarea, and then export/import to others as necessary. I have seen some clients maintain resources in one ‘master’ Workarea and then extend this to the other Workareas, but there are occasional issues like you are seeing. In addition, if it is extended, there is nothing to stop Authors in the extended Workarea ‘adopting’ the resource and changing it, anyway. Plus you can’t extend if you are already extending to get standard SAP content.
Hi Dirk, thanks for answer always!
I have a problem now with the playback of SAP Companion for desktop, when I play a guided tour, in a one step I have 2 actions, depending on what action you take the tour takes two differents ways. The problem is that it shows me the 2 actions in a central bubble, one above the other, and not where the action should be done, which is how it is indicated in the producer.
Is there any solution to separate these bubbles?
How do I remove automatic cropping when recording? I thought I had disabled it, but I am getting a few screen shots will cropping
The setting you need to deselect is in the Authoring Settings under Recording > Simulation/Documentation, and is called Auto Crop. Everything in the Auto Crop category only take effect if this checkbox is selected. Also make sure you don’t have any project overrides in your Simulation Template.
Hi Dirk,
Is it possible to assign a course assignment to two user roles? Because when I create a course assignment it lets me select the identity to which I assign the course, is it possible to assign it to another role as well? This in the manager.
Thanks for the help, greetings!
No, it is not. You need to create separate Assignments. Sorry.
Basically it’s a grey area!
Thanks Dirk for the explanation. That was helpful.
Hi Dirk, Hope you are doing well!
My question is regarding licensing clause. My client is looking for leveraging SAP Enable Now for creating interactive training content but wants to publish it on Success Factors LMS. Do they need to buy as many number of licenses as they have number of learners? Or they can build the content with limited 50 user license and publish it on SF LMS to as many learner’s they want?
Regards
John
Hi, John: That’s an interesting one. So, if you consume content from SAP Enable Now you need a license on SAP Enable Now. That’s easy to understand (and verify – SAP can see the [active] user count in Manager). If you consume that same content from outside of SAP Enable Now (i.e., you publish it somewhere else – to an LMS, a local Web Server, …) this will not check for / consume an SAP Enable Now license, because there’s no call to SAP Enable Now. So from that perspective you might reasonably think you do not need licenses – and how would SAP check that you did, anyway? However, under the terms of the SAP Enable Now license, if you consume content using SAP’s proprietary technology (specifically, SAP Enable Now code), you need a license on SAP Enable Now. And although you are not consuming it out of SAP Enable Now in this case, it is actually presented on the learner’s screen using a Player (bundled into the SCORM package) that was created in SAP Enable Now – and therefore contains proprietary SEN code (even if it has a SuccessFactors ‘wrapper’/launcher). Which means that Learners consuming it this way require a user license (even though they do not have a User created in SAP Enable Now.) So, that’s the official line, and the technical justification for it. I’ll leave you to decide what to do with that information.
For a user who is an enable now administrator, the context help in SAP behaves differently than for another administrator. Tutorials created by him and tutorials taken from another administrator (user) are played with errors or not at all. Instead of tutorials (highlighting the click), there is an error message.
OK, understood. This is how the help in S/4 is displayed, correct? So there are two possible things to check:
(1) Permissions: Make sure both Administrators have exactly the same permissions at the object level (probably as they both have the Administrator role) but most importantly, at the Workarea level. My guess is that the person for whom things are working correctly created the Workarea the help content is in, so they have access, but the Administrator role has not been given access on this Workarea.
(2) Publishing: Make sure everything to do with this help content has been published – the help itself, but also all the resources. This may be compounding issue (1) if Workarea permissions are not the same for both users.
Let me know if that helps.
When creating a simulation and recording audio an annoying noise comes on with every click. How do you turn this noise of?
You are recording the audio when you are recording the simulation? So the click noise is captured in the actual recorded audio (and is not an ‘effect’ added during playback? That is likely something in the system or in Windows that is adding a click effect. I can’t get it to generate anything like that during recording. (You can double-check, if during playback you mute the Effects channel, so you still hear the sound?) If you record audio after the simulation has been captured, do you still get the click sound?
Hi, is it possible to have Enable now set differently for each user? It works differently for two users, but we don’t know where to compare. Thank you for the advice.
I’m not sure what you are asking here – you mean for Authors or for Learners? For Learners, not really, no – assuming they are accessing the same Workarea with the same permissions, they will be using the same Adaptable Resources, so everything should look the same. For Authors, there are potentially several things that can be configured at the user level – but I would need to know what they are seeing differently (or what you want to see differently) to be able to help you.