People have been asking general questions in comments on unrelated posts. If you have a general question, please post it as a comment here, and I’ll reply to it. If I help, consider showing your appreciation by buying me a coffee!

Alternatively, you can post a question in the SAP-hosted SAP Enable Now Community.

1 thoughts on “Questions?”

  1. How can I make changes to the font style of Title (fragment 1 in documentation settings)? Also, it starts with 1.1. How can I remove this numbering for title.

    1. The font style: Change the appropriate style in the .dot Word template. If that doesn’t work, change the Heading 1 style in your Text Styles. For the heading numbering, go to the Documentation Settings for the document, and under Project Content there is a property called Heading Level (Single Documents). Change that.

  2. Hi Dirk,

    It is possible to make changes to the a reference guide document once generated? When I am making changes to the generated word file, it is not allowing me to finish editing of project or saving it to the server. It is throwing an error.

    1. Yes you can, but I don’t recommend it; if the simulation changes and you need to re-generate your document, you will lose all your changes. Everything that you want in the document should be in the simulation project it is generated from. Use Document macros if you need to. But if you really need to, once you have generated the document, right-click on the simulation and select Refresh Object. Then you’ll be able to save the simulation to the server.

  3. Hi,
    I have an issue whith SEN and import a slide from powerpoint at the begining of a video.
    To import a slide from powerpoint, I use the menu Tools->Import->Import Microsoft Powerpoint Slides…
    The import is made in my vidéo but when I wants to view the video, the first slide is not display.
    Have you an idea what si wrong ?
    Regards
    Antoine

    1. What do you mean by “video”? A simulation? And you’re importing the slides directly into the Simulation? I’d guess yes, and that you are selecting the Import as Screen Macro option. If you select this option then you also need to add an Explanation macro or something, otherwise it is treated as an ’empty’ screen (nothing to display, so it is skipped). If you deselect the Import as Screen Macro then it will be inserted as a Book Page and will display as normal (but pay attention to the Display Duration).

  4. Hello Dirk,

    I have some questions regarding the reporting in Manager. We tried to implement it but got some issues with the result.
    In our workarea, we have a folder with lessons books, and each book has a quiz at the end to check the learners understanding.
    We activated the reporting (Tools/Settings/PlaybackSettings/…) with the most detailed option.

    I created test users with Learner role only and assigned them one book as lesson to perform.
    I connected with this user and read fully my book + perform the quiz successfully but it’s not tracked in Manager/Reporting… The report show the book as “not started”, not sure why, is there any other option or parameter to set ?

    Another point is that when I create a report and saved it, I don’t have the “Subscribe” option in Manager. I’m Master Author in this WA. Any missing permission there ?

    Thanks in advance for your help.

    1. Lisa: There’s a few things in there. First, if you want all content consumption to be tracked, you need the Playback Settings > trainer – Global > Tracking (General) > Tracking Back End to be set to Manager, AND the content needs to be accessed via a link that includes /~tags/published/ (which the Published link doesn’t by default). If you only want to track assigned courses then create Assignments (as you have done), but then for completion to be tracked you need to access the content via the assignment link (which will include a parameter of &assignmentId=C…). For the Assignment make sure you have Scoring Method=Percent Completed, and if you set Display=Object and sub objects you’ll be able to see each Book Page being completed (you can change this parameter back later without impacting anything.
      For subscribing to reports, make sure you have the Scheduler:Edit Jobs permission.

  5. I have created a glossary and take into account in my group (settings). When I open the glossary in a browser (chrome) I see all definition of the glossary. But the search option doesn’t work.

    1. So you have created a Glossary, and you have applied that to your content? When you open the Glossary in Chrome, you are just opening your Glossary group? Or did you attach this Glossary to your Trainer (in Playback Settings > Library > Glossary)? Where are you searching? If you are searching your content for the Glossary term you won’t necessarily find it – I believe the Search function only searches the Name, Description, and Short Description (although I could be wrong as SAP did say they are going to enable full-text search at some point).

      1. I have opened only the glossary in the browser. I search a term like Apple in the search text.
        In my glossary the Apple definition exist but the result is wrong.

        1. I don’t think the Glossary is designed to be opened directly – it is really designed to allow the glossary terms to be highlighted in your content. Attach your Glossary to the Trainer (as per the last reply), and searches in the Trainer will pull up the Glossary term in the list of matches – and, of course, you can open the Glossary in the Trainer by clicking the selection button on the left of the Search field and selecting Glossary from the drop-down menu.

  6. Hi Dirk,

    Is it possible to modify alignment of Project Content in documents? The document displays screenshot before the action text. I want to put action text before the screenshot.

    1. Unfortunately, no. The screenshot always comes first. (You’re not the first person to ask for this, so it may come as an option (or a custom Document Type?) in a later release, but don’t hold your breath…). That said, the screenshots always show how the screen looks after the actions have been completed (such as text fields filled in) so that’s logical. If you feel really strongly you could look into suppressing the screenshots from appearing at all, and then insert Partial Screenshots after the instructions, but that would be a lot of work to do for every Step in every simulation…

  7. Hi Dirk,

    How can I ensure that the Reference Guide document that I am generating for my projects does not display Input values, Explanation boxes, the screenshot image size is 50% and screenshot image width is 5? Right now, I have to make these changes individually for each step in the project. Is there a general setting for this?

    1. I think the Input Values table is included via a Fragment. If you don’t want the table at all, remove this Fragment. If you want to suppress individual columns in this table, change the settings under Input Values in the Documentation Settings. There’s several places the screenshot size can be changed. Check your Macro defaults and also the settings under Screenshots in the Documentation Settings.

  8. Hi Dirk,

    Is it possible to generate a combined Hands-on document for 3 different simulations? For e.g.: I have 3 simulations – Create, Change & Display Sales Order. All 3 have different hands-on guide. I want to show my learner these 3 simulations as part on 1 process. Can I generate a combined Hands-on document for these?

    1. Yes. Generate a Master Document for the Group that contains the three simulations, and make sure you select a Type of Hands-On Guide.

      1. When I am generating the Hand-on Guide master document, its just displaying the description for the 3 sub-processes and not the steps. Instead of steps, the link to access the hand-on guide for each of the 3 sub-process is added.

        1. Yes, but that’s standard Word Master Document functionality – when you print it, it automatically gets the latest version of those embedded documents, expands them, and then prints the whole thing. If you don’t like that, you can use the Compound Document – just make sure you change the Document type in the Documentation Settings to the Hands-On Guide, first.

          1. Hi Dirk,

            While generating the 2, I observed that Compound Document displays the content details as per my settings. But, it is not populating the Table of Content. Also, the 3 sub-processes are not numbered as 1, 2,… and so on. I have added TOC in Fragment section of Documentation settings for Compound Document. But still TOC is not populated. Please guide.

          2. It works for me. Check the Level for the Table of Contents fragment, and make sure that covers the appropriate heading levels.

  9. Hi Dirk,

    In documents like A&C, Hands-on-guide, which has screenshots, the click area in the screenshot is indicated by a circular marker. The border of that marker is appearing blurry. Is there a way to eliminate the blurry border of this callout?

    1. I don’t think so. That is probably caused by your screen resolution and/or the quality of the PDF / Word document. That said, you could try adjusting the Markers settings in the Documentation Settings (reduce the border / change the color?) and see if that makes a difference.

  10. Hi Dirk,

    One of my Documentation Style template, a .dot file created for my work, has gone missing from my c:drive user folder. Because of this the document generated from a project does not contain the content of that missing .dot file. How should I resolve this? I cannot understand which is the correct folder within c:drive to add that .dot file.

    1. Not sure what you’re doing there… The .dot that is used in the Document Settings must be present in the Workarea, not just on your PC (and it should be saved to the server). If you stored it on your PC (only) and then lost it, there’s not a lot you can do unless you have a backup somewhere. But it must have existed in Enable Now at some point, otherwise you wouldn’t be able to create the documents in the first place. Check the properties of the document and see if you can determine where it was being pulled from.

      1. This .dot file just contains a logo which is visible when a hands-on document is created. It is there in my workarea and server but is missing from my PC which is why the generated hands-on document does not contain the logo.

        1. If it is in your Workarea, make sure it is selected in the Documentation Settings for the relevant document type (e.g. the Hands-On Guide). It doesn’t need to be present on your C:/ drive.

What's on your mind?

This site uses Akismet to reduce spam. Learn how your comment data is processed.