SAP has announced that SAP Enable Now’s days are numbered, and it is being replaced by two WalkMe products: WalkMe DAP, and the newly-announced WalkMe Learning Arc. In this article I’ll address questions of when existing SAP Enable Now customers should consider migrating from SAP Enable Now to WalkMe.
SAP Companion vs. WalkMe DAP
SAP Companion is the component of SAP Enable Now that provides in-application help – primarily for SAP products – specifically, those based on the Fiori platform, including S/4HANA, SuccessFactors, Ariba, Concur, and others. WalkMe (the product) has always been a direct competitor to SAP Companion, in that it also provides in-application help, but is aimed primarily at non-SAP products. SalesForce, in particular, provides a large customer base for WalkMe. WalkMe DAP also worked with SAP cloud products – although in my opinion it doesn’t (or at least didn’t) have as tight an integration with S/4HANA and SuccessFactors as SAP Companion does.
SAP purchased WalkMe (the company and the product) in September 2024. Because WalkMe and SAP Companion are basically doing the same thing, the decision was made to keep only one product – and that was chosen to be WalkMe. SAP have effectively discontinued SAP Companion now, and removed it from its list of offerings – the SAP Companion functionality has been stripped out of SAP Enable Now, which has been re-named to SAP Enable Now, Digital Learning Edition. This product can still be purchased, as such, if a customer only wants to be able to create simulations and eLearning courses, but if they want in-application help capabilities, they now have to purchase WalkMe DAP (“Digital Adoption Platform” – a term WalkMe coined, so they could claim they are the “leading DAP”).
Existing customers who currently have SAP Enable Now can continue to use it – including the SAP Companion component, for as long as they have licenses for it. SAP has stated that they will support SAP Enable Now (‘classic’, including SAP Companion) until November 30th 2030. There will be no new development and therefore no new features (which is annoying as there were hundreds of open Customer Improvement Requests), but if it legitimately breaks, they’ll fix it. Of course, the key phrase here is “for as long as they have licenses for it”. Existing customers can extend their existing agreements all the way up until November 30th 2030 if they want – but they must renew their contracts before April 30th 2027 (this was March 30th 2026 but was pushed back – most likely due to pressure from customers). After that date (April 30th 2027) it will no longer be possible for customers to extend their SAP Enable Now licenses. (As an example, a customer whose existing agreement is due to expire in June 2027, and who want to continue using SAP Enable Now until the bitter end, will need to sign a new 3-year agreement before April 30th 2027).
Should existing customers move off SAP Companion?
If customers who are already using SAP Companion, why would they want to move to WalkMe DAP? In short, if they have additional (non-SAP) products for which they also want to provide in-application help, they will need to use WalkMe DAP for this, as SAP Companion doesn’t really work with non-SAP products. It obviously makes sense to only use one product for in-app help. Otherwise, apart from inconsistency, they will be paying for WalkMe DAP licenses and SAP Enable Now licenses. Apart from this scenario, I see no immediate driver for migrating from SAP Companion to WalkMe DAP – just keep using SAP Companion on your SAP products (only) for the foreseeable future – especially if you are using SAP Enable Now for simulations and eLearning courses, as you’ll be paying for it anyway, and SP Companion comes at no additional cost.
This brings us to the pricing model for the two products. SAP Enable Now is licensed ‘per user’ and you can use it with as many products as you like – so you can put SAP Companion on S/4HANA, SuccessFactors, Ariba, Concur, and any other (SAP) products you like – all for the same price. And you can also build all of your simulations and eLearning courses under the same license.
However, WalkMe’s pricing model is (currently) ‘per user per product’ – so you license ‘WalkMe for SalesForce’ for x users plus ‘Walkme for S/4HANA’ for y users – and if x and y are the same set of users because everyone in the company uses both products, you’re basically paying for two licenses for every one user. If you want to put WalkMe on a lot of different products, Walkme do offer an ‘enterprise’ edition, which covers as many products as you want to put WalkMe on. Different products are priced differently, but common thinking is that the cut-point where it’s worth getting the ‘enterprise’ edition is around 10-20 different products.
SAP Enable Now vs. WalkMe Learning Arc
When SAP Companion was removed from SAP Enable Now, this left SAP Enable Now with the ability to create simulations and eLearning courses. SAP argued that they had reached the limits of what was technically possible in SAP Enable Now, given the platform it was bult on (JavaScript) so they announced plans to build a brand new product that will replace what’s left of SAP Enable Now, Digital Learning Edition. That new product is WalkMe Learning Arc. It is being branded under the WalkMe name rather than SAP as it is built on the same exact technology as WalkMe DAP, by exactly the same developers, and shares an interface. (If you’re familiar with the WalkMe Console, that’s exactly where you’ll find WalkMe Learning Arc.)
WalkMe Learning Arc will be released for General Availability on 8th December 2025. You can use it to record simulations (currently with only Demo and Practice mode – which, annoyingly, use exactly the same texts – although test mode is promised soon) and a single, non-configurable document format. You can also create eLearnings that include text, images (that you have to build elsewhere and paste in), and a few other things (see this video). So at first blush, it does seem to offer the same capabilities as SAP Enable Now, Digital Learning Edition.
However – and this is a big ‘however’ – it currently does not come anywhere close to feature parity with SAP Enable Now – and the developers have stated that it will likely be ‘a couple of releases’ before it does (working on the standard bi-annual release schedule, that means 4Q2026). I’ve had the opportunity to test-drive it, and although it has some nice features, and a significantly shorter learning curve, in my opinion it does not (yet) allow you to create engaging eLearning.
Again, it is worth considering licensing costs. At the moment pricing information for the new product has not yet been released – I had expected that to be revealed in the launch announcement this week, but that didn’t happen, with instructions to contact your SAP Sales team instead. However, I think it’s probably safe to say that WalkMe Learning Arc will cost more than SAP Enable Now. Just because. (SAP has to recoup the $40Bn they paid for WalkMe somehow…). I am also expecting WalkMe DAP and WalkMe Learning Arc to be priced separately – but WalkMe has a history of charging ‘per feature’ (which they can remotely enable/disable), anyway. There may be ‘bundle’ discounts, but again, pricing has not yet been confirmed.
Should existing SAP Enable Now customers migrate to WalkMe Learning Arc?
So I am personally not advising clients to migrate from SAP Enable Now to WalkMe Learning Arc any time soon. I recommend waiting, and checking each new release to see what features have been added, and then decide whether it has your personal ‘must have’ features, before jumping.
That said, SAP have actually done a pretty decent job of providing backward compatibility, and have provided a mechanism to import SAP Enable Now simulations and courseware as-is, so it can be incorporated into WalkMe learning deliverables. And it can also be edited – in native SAP Enable Now format – from WalkMe (through a bridge to the Producer component of SAP Enable Now, which is being carried over into the new product effectively as-is. There are some limitations with this ‘legacy’ content – it can’t be used in all the ways that ‘native’ WalkMe Learning Arc content can be (for example, it can’t be consumed by WalkMe Learning Arc’s AI features) but customers could move to WalkMe Learning Arc even before it has all the features they want, bring all their existing content with them, and then work on fully converting this, at their leisure. SAP has said that customers migrating to WalkMe Learning can continue to use their SAP Enable Now system ‘at a competitive rate’ for up to 11 months, to allow a long cutover period, so there is that option.
Finally, if one if your ‘must have’ features is AI then WalkMe Learning Arc may be an attractive proposition, especially as WalkMe (the company) are touting WalkMe Learning Arc as being “AI-first” but before you make that call, ask your content developers what they would prefer – AI, or the ability to create engaging content. I know which I would prefer…
